Terms and conditions

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Standard Service

  • We will translate/localize your strings into both Simplified and Traditional Chinese by a native chinese whose english proficiency far exceeds university entrance requirements, not machine.
    • We may provide suggestions for you to modify your english strings to make it consistent with the translation's wording
  • We guarantee that the translation strings we provided are correct/appropriate for your context. We will provide unlimited revision of your translation strings if any problems are found within a year. If translation revisions are provided, we will also update your app in the China Stores for free. Free app update is limited to the same app with no changes other than the translated strings.
  • Your apps will be published under our China store app account.
    • If you are a large app publisher and intend to use our service to publish multiple applications, you may elect to publish your app under your own China app store account. Additional fee applies due to the extra work and uncertainty involved. Take note that some China app store requires personal identifications in additional to company identifications and it will take several days before the account is approved for app publishing.
  • The app you provide MUST be a free to download application, most likely ad supported or uses in-app purchase.
    • China app stores only provides payout methods that deposit money into China based bank account or other China based service. As a result, we do not accept paid app for our standard service.
    • Make sure you don't use in-app purchase services that China user cannot use to make payment, such as Paypal or Google service. Carrier billing service is recommended.
  • We do not guarantee that your app we submitted to the China app store will be accepted. We are only acting on your behalf to submit the app to the app store.
  • Your app must comply with whatever conditions/rules the app store and China government enforces. 
  • In cases where your app submission is declined, we will let you know what we need to do and take corrective action, so that it can be resubmited. Fee may apply if excessive resubmission is required.
  • Most China app stores will manually screen the app before it is published, please allow a few days before the app is approved and appeared in the store.
  • Standard service only covers the initial publishing of your app and do not cover any subsequent update to your app in the store. Additional fees may apply to update your app.
  • Standard service only covers publishing of your app to China's top Android app stores. We can help you publish your app to additional or all known stores in our custom service.
  • App encryption is provided as a courtesy service by utilizing a 3rd party encryption service when you use our service.
    • App encryption ensures your app cannot be recompiled/injected/replaced with miscellaneous code, including replacement of your ad advertising account, resulting in lost of revenue.
    • App encryption will inject files into your apk and result in an increase in file size.
    • App encryption should not make any impact on your app's performance/functionality.
    • There is no guarantee that the encryption is unbreakable. Consider it as a best effort approach.
    • You may elect not to use our encryption service but at your own risk.
  • App modification/recompilation monitoring is provided as a courtesy service by utilizing a 3rd party monitoring service when you use our service.
    • The monitoring service we uses will monitor 200+ app stores in China to check for your app that carries a different hash than the your officially released version.
    • We do not guarantee that the monitoring service is comprehensive nor always correct. Consider it as a best effort approach.
    • For 100% reliable monitoring, we recommend that you implement your own method inside your app using custom events and report it via services such as flurry.
  • Our terms and conditions is subject to change without notice.
  • By using our service, you agreed to our terms and conditions.
  • By using our service, you give us consent to interact with the China app store and publish your app in China app stores on your behalf. If the app store demands, you will provide additional evidence authorizing us to act on your behalf.
  • If your app is already found in China app stores without your authorization, we will try our best to claim ownership of it and put it under our app store account. We do not guarantee that we will always be successful.
  • By using our service, you agreed to embed our company name somewhere within the app's translated Chinese strings and market description. This is used as evidence for the app store that the developer have authorize us to act on your behalf.
  • Until we receive payment in full, we are not under any obligation to provide any service you have ordered.
  • We do not provide any time guarantee on service delivery. However, we will guarantee that we will respond to your request/questions promptly and we will try to complete your order as soon as possible.
  • Until your order is placed and paid in full, we reserve our right to modify our pricing anytime as we see fit.

Custom/Other Services

  • If you would like to release your app a paid app, we can help you with our custom service. However, all China stores only accepts payout to China based bank account or services. Due to the extra ongoing work involved to manage the app store payments, convey the information to you and also pass the money through our China based bank account, we will either have to charge you a fixed ongoing fee or percentage of the revenue, depending which one is greater.
  • If you would like to use China based payment service in your app that only accepts payout to China based bank account or services, we can help you with our custom service. Due to the extra ongoing work involved to manage the payments, convey the information to you and also pass the money through our China based bank account, we will either have to charge you a fixed ongoing fee or percentage of the revenue, depending which one is greater.
  • Your service will be subjected to our standard terms in additional to the specific conditions/service agreed in private.

Privacy

  • Unless you have otherwise agreed, we will not disclose any detailed information related to your app publically or to 3rd party.
  • This excludes any information found publically or published by yourself.
  • For advertising/marketing purposes, we have to disclose your name and the app we publish on your behalf.